Returns and Exchanges

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy. 

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Authorization or use the Return section in the customer portal. After receiving a Return Authorization, place the item securely in its original packaging, include your proof of purchase, and mail your return to the following address:

Escape Sports

Attn: Returns

110 19th St W

Saskatoon, Saskatchewan S7M 1P2

Canada

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the reception of your item to process your return. We will notify you by email when your return has been processed. 

PLEASE NOTE: Escape Sports does not refund the shipping costs of the original order.

EXCEPTIONS

For defective or damaged products, please contact us at the number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

1.306.244.7433

[email protected]